Customer Support

Call Center Supervisor

Gross monthly salary in Slovenia is

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80% of people earn:

1,323 - 2,884 EUR

10% earn less lthan 1,323 EUR

10% earns more than 2,884 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Boljsaplaca.si salary survey, 80% of people on the Call Center Supervisor position in the Slovenia earn between 1,323 EUR and 2,884 EUR monthly gross.

10% of employees earn less than 1,323 EUR and 10% of people earn more than 2,884 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
Supervising and training call center agents to enhance their performance and customer service skills.
Monitoring call metrics and performance indicators to identify areas for improvement.
Handling escalated customer inquiries and resolving complex issues in a timely manner.
Developing and implementing policies and procedures to improve service quality and operational efficiency.
Conducting regular performance evaluations and providing constructive feedback to team members.
Ensuring compliance with company policies and industry regulations.
Collaborating with other departments to address customer needs and improve service offerings.
Preparing reports on call center performance, customer feedback, and team productivity.
Fostering a positive work environment that encourages teamwork and employee engagement.
Assisting in the recruitment and onboarding process of new call center staff.
Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Center Supervisor - Customer Support

The job position is
in the salary ranking on

421 place

Women representation
in position

n/a

Average age of respondent in position

689. place

Seamstress

Textile, Leather, Apparel Industry

1,278 - 1,572 EUR

422. place

Booking agent

Tourism, Gastronomy, Hotel Business

1,278 - 2,776 EUR

421. place

Call Center Supervisor

Customer Support

1,323 - 2,884 EUR

420. place

Mortgage Specialist

Banking

1,278 - 3,016 EUR

1. place

Call Centre Director

Top Management

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Data for salary decisions

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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Sample of the report