Customer Support

Customer service analyst

Gross monthly salary in Slovenia is

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80% of people earn:

1,278 - 2,802 EUR

10% earn less lthan 1,278 EUR

10% earns more than 2,802 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Boljsaplaca.si salary survey, 80% of people on the Customer service analyst position in the Slovenia earn between 1,278 EUR and 2,802 EUR monthly gross.

10% of employees earn less than 1,278 EUR and 10% of people earn more than 2,802 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Analyzing customer service data to identify trends, patterns, and areas for improvement.
Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
Preparing detailed reports and presentations on customer feedback and service performance metrics.
Conducting root cause analysis for customer complaints and implementing corrective actions.
Assisting in the development and implementation of customer service policies and procedures.
Providing support and training to customer service representatives to improve service delivery.
Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
Participating in customer service initiatives and projects aimed at improving overall service efficiency.
Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

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The most common career path of an employee

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Position Customer service analyst - Customer Support

The job position is
in the salary ranking on

434 place

Women representation
in position

n/a

Average age of respondent in position

n/a

689. place

Seamstress

Textile, Leather, Apparel Industry

1,278 - 1,581 EUR

435. place

PPC specialist

Marketing, Advertising, PR

1,278 - 2,870 EUR

434. place

Customer service analyst

Customer Support

1,278 - 2,802 EUR

433. place

Metallurgy Engineer

Mining, Metallurgy

1,278 - 2,872 EUR

1. place

Leasing Director

Leasing

2,552 - 9,845 EUR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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Sample of the report