Customer Support

Customer service analyst

Gross monthly salary in Slovenia is

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80% of people earn:

1,363 - 2,901 EUR

10% earn less lthan 1,363 EUR

10% earns more than 2,901 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Boljsaplaca.si salary survey, 80% of people on the Customer service analyst position in the Slovenia earn between 1,363 EUR and 2,901 EUR monthly gross.

10% of employees earn less than 1,363 EUR and 10% of people earn more than 2,901 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Analyzing customer service data to identify trends, patterns, and areas for improvement.
Monitoring and evaluating customer interactions to ensure quality and adherence to service standards.
Collaborating with cross-functional teams to develop strategies that enhance customer satisfaction and loyalty.
Preparing detailed reports and presentations on customer feedback and service performance metrics.
Conducting root cause analysis for customer complaints and implementing corrective actions.
Assisting in the development and implementation of customer service policies and procedures.
Providing support and training to customer service representatives to improve service delivery.
Utilizing customer relationship management (CRM) tools to track interactions and gather insights.
Participating in customer service initiatives and projects aimed at improving overall service efficiency.
Staying updated on industry trends and best practices to recommend innovative solutions for customer engagement.

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The most common career path of an employee

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Position Customer service analyst - Customer Support

The job position is
in the salary ranking on

404 place

Women representation
in position

n/a

Average age of respondent in position

n/a

689. place

Seamstress

Textile, Leather, Apparel Industry

1,278 - 1,572 EUR

405. place

Production Planner

Production

1,438 - 2,828 EUR

404. place

Customer service analyst

Customer Support

1,363 - 2,901 EUR

403. place

Interpreter

Translating, interpreting

1. place

Call Centre Director

Top Management

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Data for salary decisions

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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Sample of the report