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Management

Head of Customer Support

Gross monthly salary in Slovenia is
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80% of people earn:
1,914 - 4,518 EUR
10% earn less lthan 1,914 EUR
10% earns more than 4,518 EUR

Salaries in the survey are expressed in gross.

Based on the Boljsaplaca.si salary survey, 80% of people on the Head of Customer Support position in the Slovenia earn between 1,914 EUR and 4,518 EUR monthly gross.

10% of employees earn less than 1,914 EUR and 10% of people earn more than 4,518 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management

The job position is
in the salary ranking on

99 place

Women representation
in position

0%

Average age of respondent in position

35

689. place

Seamstress

Textile, Leather, Apparel Industry

Salary group 1

1,278 - 1,572 EUR

100. place

.NET Programmer

Information Technology

Salary group 2

1,875 - 4,547 EUR

99. place

Head of Customer Support

Management

Salary group 2

1,914 - 4,518 EUR

98. place

Software Engineer

Information Technology

Salary group 2

1,776 - 4,520 EUR

1. place

Call Centre Director

Top Management

Salary group 3

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