Description of job position
- Managing and controlling employees at the complaints department.
- Handling difficult customer complaints to their general satisfaction.
- Preparation of documents for a possible attempt at conciliation and litigation with customers or suppliers.
- Analysing the causes of difficult complaints.
- Proposing appropriate measures to avoid complaints.
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Position Returns Department Manager - Management
The job position is
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Women representation
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Average age of respondent in position
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122.00 EUR*
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